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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $18.25
Work Schedule
Flexible
Benefits
competitive pay
401k Match
Employee Discounts
Complimentary Meals
Free parking
growth opportunities
Inclusive culture
Job Description
Heritage Companies is a distinguished hospitality group deeply rooted in the culture, spirit, and traditions of New Mexico. This organization is celebrated for delivering exceptional guest experiences across its portfolio of hotels, spas, and restaurants. Heritage Companies prides itself on fostering a supportive and engaging work environment that prioritizes the overall employee experience. With a commitment to growth and development, employees at Heritage Companies benefit from unique opportunities for career advancement, making it a highly desirable place to build a long-term career in hospitality.
Operating in beautiful New Mexico, specifically in Santa Fe at the renowned Hotel Chimayo, Heritage Com... Show More
Operating in beautiful New Mexico, specifically in Santa Fe at the renowned Hotel Chimayo, Heritage Com... Show More
Job Requirements
- Must be a passionate people person
- Friendly and warm demeanor
- Excellent verbal communication and ability to multitask while maintaining poise
- Competent with computer technology to learn reservation management system, point of sale system, and Microsoft Office Suite
- Ability and willingness to work flexible hours including weekends, holidays and late nights
- Ability to work on feet for eight hours or more
- Must be able to lift, push, reach for, carry 25 plus pounds occasionally
- 6 months to 1 year or equivalent combination of education and experience
- High school diploma or equivalent experience/training
Job Qualifications
- High school diploma or equivalent experience/training
- 6 months to 1 year or equivalent combination of education and experience
- High volume guest-interfacing hospitality experience preferred
- Friendly and warm demeanor
- Excellent verbal communication skills
- Competent with computer technology including reservation management system, point of sale system, and Microsoft Office Suite
- Ability to multitask while maintaining poise
Job Duties
- Work under direction of Guest Experience Manager and/or Supervisor on shift
- Maintain high level of positive and professional approach with coworkers and guests
- Welcome guests to the unique accommodation experience by articulating the story, inspiration, and mindset of the property
- Passionately deliver refined, seamless service, while upholding the highest level of confidentiality for the safety and comfort of each guest
- Provide knowledgeable recommendations for guests about hotel events, amenities, local attractions, restaurants
- Respond to guest challenges and find the appropriate resolution in a timely and professional manner
- Maintain the utmost confidentiality and care with guest information
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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