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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $18.62
Work Schedule
Weekend Shifts
Benefits
Competitive hourly pay
Opportunities for advancement
employee hotel discounts
training provided
Job Description
Courtyard by Marriott Sacramento Airport Natomas is a well-established hotel located in Sacramento, California, owned and operated by Kalthia Group Hotels, an independent franchisee. This franchisee operates the hotel independently from Marriott International, Inc., with full control over employment policies, staffing, compensation, and benefits. Recognized for its strategic location near the Sacramento Airport and its commitment to guest satisfaction, the hotel caters to both business travelers and tourists seeking comfortable accommodations combined with exceptional service. The property offers modern amenities and a welcoming environment that ensures guests have a pleasant and memorable stay.
We are currently seeking a friendly, ... Show More
We are currently seeking a friendly, ... Show More
Job Requirements
- Ability to stand for extended periods
- Ability to occasionally lift up to 20 lbs
- Available to work evenings and weekends
- Reliable and punctual
- Basic computer literacy
- Good communication skills
- Customer service orientation
Job Qualifications
- Previous hotel or customer service experience preferred but not required
- Strong communication and interpersonal skills
- Basic computer skills and ability to learn hotel management systems
- Ability to multitask and work in a fast-paced environment
- Professional appearance and positive attitude
- Must be reliable and punctual
- Must be available to work weekends
Job Duties
- Greet guests in a friendly and professional manner upon arrival and departure
- Process guest check-ins and check-outs accurately and efficiently
- Answer phone calls and respond to guest inquiries
- Handle reservations, cancellations, and room assignments
- Process payments and maintain accurate billing records
- Address guest concerns or complaints and escalate issues when necessary
- Communicate with housekeeping and maintenance to ensure room readiness
- Maintain a clean and organized front desk area
- Follow hotel policies and procedures to ensure guest safety and satisfaction
- Complete end-of-shift reports and pass information to the next shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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