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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.50
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Paid Time Off
401(k) Plan
Employee assistance program
leadership development program
hotel benefits
Get Paid Daily
Job Description
InnVentures is a dynamic hospitality management company known for its innovative and entrepreneurial spirit. With over 40 years of experience, InnVentures operates more than 75 hotels across 20-plus states, managing properties for some of the nation’s largest Real Estate Investment Trusts (REITs), private real estate owners, and a diverse portfolio of individual and family-owned hotels. The company has built a reputation for excellence through proven management, development, and revenue maximization techniques, successfully operating major hotel brands with a focus on quality and guest satisfaction.
Among the distinguished properties operated by InnVentures is the Residence Inn in San Bernardino, Californi... Show More
Among the distinguished properties operated by InnVentures is the Residence Inn in San Bernardino, Californi... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to stand for full shift periods
- Ability to lift at least 25 pounds
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Availability to work evenings, weekends and holidays
Job Qualifications
- Previous customer service experience in a guest-facing role
- Strong verbal and written communication skills
- Ability to read, write, type and use basic technology
- Experience in cash handling
- Ability to work in a fast-paced environment
- Demonstrated teamwork and collaboration skills
- Availability to work evenings, weekends and holidays
Job Duties
- Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience
- Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met
- Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest’s stay
- Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts
- Support the goals of the hotel through teamwork and collaboration with all departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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