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Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Sick Time
Vacation Time
competitive pay
Bonuses
401K Matching
Referral program

Job Description

DoubleTree Las Vegas East Flamingo is a distinguished hotel that exemplifies the essence of hospitality in the vibrant city of Las Vegas. As a part of the globally recognized Hilton brand, this hotel upholds a reputation for excellence by offering a comfortable and welcoming environment to both business and leisure travelers. DoubleTree focuses on creating memorable experiences through outstanding customer service, attention to detail, and an inviting atmosphere where guests feel at home. The hotel’s commitment to kindness, connection, and personal growth resonates throughout its culture, making it a sought-after destination for visitors and a meaningful workplace for its employees.\n\nThe... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience as a hotel front desk agent
  • proficiency in using front desk software and office software
  • excellent verbal and written communication skills
  • ability to work flexible shifts including nights, weekends, and holidays
  • strong attention to detail
  • ability to provide excellent customer service
  • capability to handle cash and maintain billing accuracy
  • willingness to perform occasional room cleaning
  • commitment to adhering to uniform policy
  • knowledge of safety and emergency procedures

Job Qualifications

  • High school diploma or equivalent
  • previous hotel front desk experience
  • proficiency with front desk software
  • excellent communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • knowledge of safety procedures
  • professional appearance
  • ability to work flexible hours
  • team player mindset

Job Duties

  • Provide a clean and safe environment for guests
  • check in guests in an efficient and friendly manner
  • assure that guest is assigned type of room requested and the correct rate is charged and guest issues
  • follow brand standards
  • keep records of room availability and guest accounts
  • operate front desk software
  • maintain a balanced cash/billing drawer
  • welcome guests and respond to requests in a prompt and professional manner
  • know all safety and emergency procedures
  • knowledge of office software
  • require excellent communication skills
  • must be able to work flexible shifts
  • occasional room cleaning
  • uniform required

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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