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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Paid parental leave
Referral program
Employee assistance program
Disability insurance
401(k) matching
Tuition Reimbursement
Paid Time Off
Vision Insurance
Parental leave
Life insurance
Job Description
White Lodging is a leading hospitality company known for developing and managing a portfolio of award-winning premium-brand hotels, rooftop bars, and restaurants across some of the most desirable cities in the United States. Committed to excellence and guest satisfaction, White Lodging has built a reputation for delivering exceptional hospitality experiences that focus on how guests feel during their stay. The company prides itself on creating welcoming, comfortable environments where every guest is treated with the highest level of care and professionalism. With a strong emphasis on service quality and team collaboration, White Lodging continues to grow its presence while fostering... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality experience preferred but not required
- Strong interpersonal and communication skills
- Ability to handle cash and accounting procedures accurately
- Flexibility to work varied shifts including weekends and holidays
- Physical stamina to stand for long periods
- Positive attitude and commitment to providing excellent customer service
Job Qualifications
- Strong communication skills
- A passion for customer service
- Ability to be flexible and adapt to any situation
- Desire to work as part of the front desk team
- Outgoing personality with a positive attitude
- Previous hospitality experience is helpful but not required
- Ability to stand and move at a fast pace for long periods of time with availability to work long hours, weekends, and holidays as necessary
Job Duties
- Provide the highest quality of service to guests, anticipating and exceeding their expectations
- Check guests in and out efficiently and in a friendly manner
- Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
- Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
- Assist in maintaining the cleanliness of the lobby and entrance
- Ensure security and confidentiality of all guest and hotel information
- Effectively respond to and resolve guest concerns or complaints
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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