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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Standard Hours
Benefits
competitive salary
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Professional development opportunities
Positive work environment
Job Description
Our esteemed hotel is dedicated to providing exceptional guest experiences through impeccable service and a welcoming atmosphere. As a prominent hospitality establishment, we pride ourselves on creating a comfortable and memorable stay for every visitor. Located in a prime area, our hotel combines quality accommodation with top-notch customer service to meet the needs of travelers from all around the world. We consistently strive to uphold high standards in every aspect of our operations, contributing to our reputation as a trusted and well-regarded choice for lodging and hospitality services.
The role of Front Desk Clerk is a vital position wit... Show More
The role of Front Desk Clerk is a vital position wit... Show More
Job Requirements
- Minimum of 1 year of experience as a front desk clerk or in a customer service role
- strong communication and customer service skills
- ability to multitask and handle a high-volume workload
- proficiency with computer systems and software, such as Microsoft Office and property management systems
- fluency in English is required
- additional language skills are a plus
Job Qualifications
- Minimum of 1 year of experience as a front desk clerk or in a customer service role
- strong communication and customer service skills
- ability to multitask and handle a high-volume workload
- proficiency with computer systems and software, such as Microsoft Office and property management systems
- fluency in English is required
- additional language skills are a plus
Job Duties
- Handle guest check-ins and check-outs, including verifying reservation details and collecting payment
- answer and route calls, including taking messages and transferring calls as needed
- handle a variety of administrative tasks, such as scheduling tours and activities, managing mail and packages, and maintaining accurate records
- ensure that the front desk area is clean and organized at all times
- provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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