You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $17.25
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
equal opportunity employment
Job Description
Crestline Hotels & Resorts is a reputable hospitality company known for its dedication to providing exceptional guest experiences across its portfolio of properties. As an established hotel operator, Crestline Hotels & Resorts emphasizes quality service, professional growth, and a supportive work environment for its employees. The company operates a variety of hotels and resorts that cater to diverse travelers, ensuring comfort, convenience, and a welcoming atmosphere at all its locations. Crestline Hotels & Resorts prides itself on fostering a culture of inclusivity and equal opportunity, aiming to attract and retain talented individuals who share its passion for hospitality excellence.
Show More
Show More
Job Requirements
- High school graduate or general education degree (GED)
- one year previous experience in a similar position in a hotel
- basic computer skills
- must have morning and weekend availability
Job Qualifications
- High school graduate or general education degree (GED)
- one year previous experience in a similar position in a hotel
- basic computer skills
Job Duties
- Resolve guest complaints ensuring guest satisfaction
- anticipate guests needs respond promptly and acknowledge all guests however busy and whatever time of day
- maintain positive guest relations at all times
- maintain complete knowledge at all times of hotel features services hours of operation room rates special packages and promotions daily house count and expected arrivals departures scheduled daily group activities
- obtain assigned bank and ensure accuracy of contracted monies
- keep bank secure at all times
- answer department telephone within 3 rings using correct greeting and telephone etiquette
- process all guest check-ins
- verify registration card information with the guest
- obtain back-up information for guest credit payment method and input into system collect cash when designated
- direct Bell Person to escort guest and transport their luggage to the room
- handle overbooked or walked in guests
- accept and record wake-up call requests
- monitor send and distribute guest faxes
- communicate pertinent guest information to designated departments personnel special requests amenity delivery
- resolve discrepancies on the room status report with Housekeeping
- match the bucket check to in-house guest ledger report report discrepancies to Manager
- process all check-outs
- process adjustment vouchers paid-outs correction vouchers miscellaneous charges
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All