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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $23.00
Work Schedule
Weekend Shifts
Benefits
Free parking
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
401(k)
Vision Insurance
Credit union membership
Job Description
Hyatt Vacation Club (HVC) is a prominent vacation ownership company dedicated to delivering exceptional vacation experiences for travelers worldwide. As a part of the globally recognized Hyatt brand, HVC fosters an environment where guests and members can create lasting memories while enjoying luxurious accommodations and remarkable service. The company takes pride in its inclusive and supportive workplace culture that encourages collaboration, mutual respect, and growth. HVC offers employees a dynamic work setting that celebrates diversity, values individual contributions, and propels professional and personal development. This commitment to excellence makes it a respected leader in the hospitality and vacation ownership industry.Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- Ability to stand, sit, or walk for extended periods
- Lift/carry/push/pull items that weigh up to 25lbs without assistance
- Position may require background and drug screening contingent on company policy
- Specific job duties may differ by property, size of team, or facility
Job Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Experience in customer service or hospitality preferred
- Ability to work various shifts including weekends and holidays
- Ability to handle multiple tasks simultaneously
- Strong problem-solving skills
- Positive attitude and team player
Job Duties
- Check Owners/guests into their villas and review property amenities, services, hours of operations, and local areas of interest and activities
- Actively listen and respond positively to guests' questions, concerns, and requests and contact other departments to help resolve guest issues
- Identify and explain room features to guests (e.g., use of room key, ice and vending areas, etc.)
- Follow up with Owners/guests to ensure their requests or problems have been met to their satisfaction
- Answer telephone calls and route calls to the proper department as applicable
- Assist with bellman and runner duties depending on facility or location
- Welcome and greet guests and anticipate and address their needs
Job Qualifications
Experience
No experience required
Job Location
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