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Front Desk Agent at Mainsailhotels

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Mainsailhotels

Front Desk Agent

Macon, GA, USA|Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $17.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule

Job Description

Mainsail Lodging & Development is a reputable company specializing in the hospitality sector, particularly focusing on lodging and accommodation services. Known for its commitment to exceptional guest experiences and a strong emphasis on personalized service, Mainsail Lodging & Development operates with the goal of providing top-tier hospitality while maintaining a warm and welcoming environment for both guests and employees. As a company, it prides itself on innovation, utilizing advanced technology to streamline guest services and enhance satisfaction, ensuring each visitor receives a unique and memorable stay. The organization upholds inclusivity and equal opportunity employment practices, fostering a diverse workplace where... Show More

Job Requirements

  • High school diploma or higher
  • previous hospitality experience preferred
  • excellent customer service skills
  • excellent communication skills both verbal and written
  • ability to use technology such as tablets and iPads

Job Qualifications

  • High school diploma or higher
  • previous hospitality experience preferred
  • excellent customer service skills
  • excellent communication skills both verbal and written
  • ability to use technology such as tablets and iPads

Job Duties

  • Assign and escort guest to rooms according to their preferences paying attention to those nonverbal cues to make each experience unique
  • assist guests to their rooms
  • assist with guest luggage
  • provide room quotes and upsell to guest when possible
  • ability to interact with guests and share hotel knowledge using personalization such as using the guest name
  • responsible to know all functions to showcase the hotel to each guest
  • maintain guest confidentiality

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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