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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.45 - $32.56
Work Schedule
Rotating Shifts
Job Description
The hiring establishment is a well-regarded hotel that prides itself on providing exceptional guest experiences through exemplary customer service and attention to detail. This hotel operates around the clock, ensuring guests receive prompt, courteous, and professional assistance at all hours. Known for its welcoming atmosphere, the hotel prioritizes high standards of quality and guest satisfaction, promising a comfortable and enjoyable stay for every visitor. The hotel environment is dynamic, requiring staff members to adapt to various operational demands including different shifts, starting times, and varied hours per week to accommodate the needs of its global clientele.
The role of... Show More
The role of... Show More
Job Requirements
- Graduation from high school or equivalent
- ability to stand and move throughout the front office for the duration of the shift
- ability to lift up to 25 pounds
- ability to perform frequent talking, hearing, seeing, and smiling
- availability to work varied shifts, including nights and weekends
- skill in basic arithmetic and cash handling
Job Qualifications
- High school diploma or equivalent
- prior hospitality experience preferred
- skill in using a calculator and performing moderately complex math
- ability to deal effectively with internal and external customers using patience and tact
- ability to communicate effectively in English verbally and in writing
- ability to input information accurately using computer systems
- hearing and visual ability to detect emergency situations
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- complete the registration process by inputting and retrieving information from a computer system
- verify and imprint credit cards for authorization and handle cash transactions
- promptly answer the telephone and input messages into the computer
- close guest accounts at check out and ensure guest satisfaction
- field guest complaints and develop solutions
- adhere to all company policies and procedures and follow safety and security measures
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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