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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
team environment
Job Description
The hiring establishment is a reputable hotel known for delivering exceptional guest experiences through personalized service and a welcoming environment. This hotel is committed to maintaining high standards of hospitality and ensuring every guest feels valued from the moment they arrive until their departure. With a focus on cleanliness, comfort, and efficiency, the hotel provides a warm atmosphere complemented by professional staff trained to meet diverse guest needs. The hotel operates in a dynamic environment where customer satisfaction is the top priority, making it an ideal workplace for individuals passionate about hospitality and excellent service. This position is a part-time... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service role preferred
- Ability to work varying schedules including nights, weekends, and holidays
- Ability to stand for prolonged periods
- Strong interpersonal and communication skills
- Basic computer proficiency
- High work ethic and self-initiative
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service preferred
- Strong communication skills
- Ability to use front office computer systems
- Knowledge of hotel rates and reservation procedures
- Ability to handle cash and credit card transactions accurately
- Ability to work flexible hours including nights, weekends, and holidays
- Team player with a positive attitude
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately, and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those that are not performed often
- Accurately manage cash handling, including receiving cash, checks, and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Know hotel rates, discounts, and how to handle each
- Have working knowledge of reservations and procedures, including how to take same-day reservations, should be able to take reservations in approximately 2 minutes, know and follow cancellation procedures and relocation procedures when necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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