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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.50
Benefits
Health Insurance
Dental
Vision
competitive pay
Employer Paid Life Insurance
PTO
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a distinguished leader in the extended stay hotel industry, known for delivering exceptional quality accommodations and outstanding guest experiences. Established with a commitment to hospitality excellence, HomeTowne Studios operates multiple properties across 20 different states, providing convenient and comfortable stays for travelers seeking long-term lodging solutions. The company prides itself on continuous improvement, having renovated its properties in 2018 and consistently enhancing both guest amenities and employee work environments to maintain its reputation as a preferred choice for extended stay accommodations. As a management company, HomeTowne Studios by RedRoof is also dedicated to being the... Show More
Job Requirements
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Must have basic office skills including math, cash handling, computer skills etc
- Basic English communication verbal and written skills required
Job Qualifications
- High school diploma preferred or equivalent experience
- 1 year in previous customer service position
- Basic office skills including math, cash handling, and computer skills
- Basic English communication skills both verbal and written
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Handle reservations request
- check guests in/out
- handle guest accounting and cashier functions
- Make, change and monitor reservations
- reviews and reports rate availability using front desk computer system
- update and monitor room status
- promote future sales
- Maintain confidentiality of guest information and pertinent hotel data
- Communicate with the General Manager and other Front Desk Representatives, as needed, about problems, requests and/or concerns regarding guests and rooms
- Work with housekeeping to communicate checkouts, stay-overs, sleepers, skip, rooms cleaned and rooms in need of maintenance
- Performs all other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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