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Job Overview
Compensation
Hourly
Range $12.50 - $15.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
team environment
Job Description
Our hotel is a dedicated hospitality establishment known for providing exceptional guest experiences through comfort, professionalism, and personalized service. We strive to maintain a welcoming, clean, and inviting environment where guests feel valued and cared for. Our team is committed to upholding the highest standards in all aspects of hotel operations, making each stay memorable and enjoyable. Situated in a prime location, we cater to travelers from all walks of life, including business guests, families on vacation, and individuals exploring the city for leisure. As a reputable hotel, we emphasize customer satisfaction, team collaboration, and a friendly atmosphere, ensuring a... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service preferred
- Strong communication and interpersonal skills
- Proficiency in using Front Office computer systems or similar software
- Ability to handle cash and manage financial transactions accurately
- Ability to work flexible schedules including nights, weekends, and holidays
- High work ethic and self-initiative
- Enjoy working as part of a team that provides great experiences for guests
Job Qualifications
- High school diploma or equivalent
- Previous experience in hotel front desk or customer service preferred
- Strong communication and interpersonal skills
- Proficiency in using Front Office computer systems or similar software
- Ability to handle cash and manage financial transactions accurately
- Attention to detail and problem-solving skills
- Ability to work flexible schedules including nights, weekends, and holidays
- Team player with a positive attitude
Job Duties
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel
- Assist in pre-registration and blocking of reservations when necessary
- Promptly, accurately and efficiently know how and where to post all charges
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly
- Review any reservations with special requests and work to block rooms accordingly
- Have knowledge of hotel rates, discounts and how to handle each
- Have working knowledge of reservations and procedures, including how to take same day reservations
- Should be able to take reservations in approximately 2 minutes
- Know and follow cancellation procedures and relocation procedures when necessary
Job Qualifications
Experience
No experience required
Job Location
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