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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $14.00 - $14.50
Work Schedule
Weekend Shifts
Benefits
Insurance (Medical, Dental and Vision)
Supplemental Insurance
Enhanced paid time off (PTO) plan
Paid training
fantastic company culture
Job Description
Crown Hotel & Travel Management, LLC is a reputable establishment within the hospitality industry, offering a broad range of career opportunities for individuals interested in hotel management and guest relations. Operating with a commitment to excellence, this company provides a dynamic and welcoming environment where employees can thrive and advance their careers in various aspects of hotel operations. Whether it be through front-line engagement with guests or essential operational roles behind the scenes, Crown Hotel & Travel Management, LLC is dedicated to nurturing professional growth and delivering exceptional hospitality services. The company values its workforce and emphasizes the importance of... Show More
Job Requirements
- High school diploma or equivalent
- basic working knowledge of a computer including word processing
- excellent communication and interpersonal skills
- ability to interact with many types of personalities
- very good organization and time management skills
- ability to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
- ability to regularly lift and carry up to 20 pounds without assistance
- maintain a high standard of personal hygiene and appearance
Job Qualifications
- High school diploma or equivalent
- basic working knowledge of a computer including word processing
- excellent communication and interpersonal skills
- ability to interact with many types of personalities
- very good organization and time management skills
- ability to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
- ability to regularly lift and carry up to 20 pounds without assistance
- maintain a high standard of personal hygiene and appearance
Job Duties
- Receiving accommodation reservations from visitors
- taking the details of all arriving guests including payment information
- allocating rooms to all guests
- providing information to guests about the procedures, policies, and facilities of the hotel
- providing the guest with the necessary tourism information
- handling all customer concerns and queries
- issuing receipts to the guests
- ensuring the safety and security of all guests
- maintain all guest reservations in accordance with credit card security requirements
- balance and properly account for cash drawer at the desk for each shift
- maintain all training requirements as set forth by General Manager
- assisting guests with safety deposit box forms and keys as outlined by GM
- wear a provided uniform and name tag at all times on the property
- perform routine cleaning throughout the work area
- document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
- smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
- respond to guest’s requests for immediate repairs
- report lost-and-found items in accordance with hotel procedures
- all other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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