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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
flexible spending accounts
Disability insurance
Job Description
The Renaissance Boca Raton Hotel is a distinguished establishment situated at 2000 NW 19th St, Boca Raton, Florida. This hotel is owned and operated by TPG Hotels & Resorts, an independent franchisee separate from Marriott International, Inc. The franchisee independently manages all aspects of the hotel’s policies and employment practices such as hiring, firing, staffing, compensation, and benefits. Known for offering an elevated guest experience, Renaissance Hotels strive to make every visitor feel like they have arrived somewhere extraordinary, and the Renaissance Boca Raton Hotel is no exception with its commitment to quality hospitality and memorable guest interactions. The hotel... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or guest service is a plus
- excellent communication skills both written and verbal
- basic computer skills and comfort with reservation systems
- ability to stay calm and friendly in high-pressure situations
- genuine love for people and passion for service
- ability to stand for long periods
- flexible schedule with weekends and holidays
Job Qualifications
- High school diploma or equivalent
- previous experience in hospitality or guest service is a plus
- excellent communication skills both written and verbal
- basic computer skills and familiarity with reservation systems preferred
- ability to stay calm and efficient in high-pressure situations
- genuine passion for great service
- ability to stand for long periods
- flexible schedule including weekends and holidays
Job Duties
- Greet every guest with warmth and professionalism
- manage the check-in and check-out process accurately and efficiently
- provide personalized information about the hotel and local attractions
- answer phones and emails promptly
- handle bookings, modifications, and cancellations with confidence
- assist with special requests and resolve guest concerns professionally
- manage cash transactions and follow security protocols
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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