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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $22.00
Benefits
Health Insurance
vacation
sick leave
holiday benefits
supplemental life insurance
short-term disability
long-term disability
401(k) Savings Plan with matching funds
Hotel Room Discounts
Job Description
The Darcy is an eclectic, 226-room boutique hotel located in the heart of Washington DC. Situated on Scott Circle, just half a mile from the vibrant Dupont Circle and historic Logan Circle, The Darcy offers guests an exceptional blend of classic American style with a European sensibility. This unique positioning provides visitors with an authentic, original, and local experience that allows them to fully engage with the community around them. The neighborhood is rich with shops, restaurants, bars, clubs, theaters, galleries, museums, and other notable attractions found along the nearby 14th and U Streets corridors. Known for providing chic accommodations... Show More
Job Requirements
- High school diploma or equivalent
- previous hotel or customer service experience preferred
- excellent communication skills verbal and written
- ability to multitask and remain composed in high-pressure environments
- comfortable using computers, cash handling systems, and standard office equipment
- physically able to stand for long periods and lift up to 25 lbs
Job Qualifications
- High school diploma or equivalent
- previous hotel or customer service experience preferred
- excellent communication skills verbal and written
- ability to multitask and remain composed in high-pressure environments
- comfortable using computers, cash handling systems, and standard office equipment
- physically able to stand for long periods and lift up to 25 lbs
Job Duties
- Greet guests and perform check-in/check-out procedures using both manual and computerized systems
- accurately handle guest payments, post charges, and maintain precise financial records
- respond to guest inquiries and make reservations in person and by phone using effective sales techniques
- maintain strong guest relations by being knowledgeable about hotel and local area events
- operate PBX system for calls, wake-up services, and guest messaging
- manage front desk cash transactions and ensure compliance with hotel banking policies
- process and deliver guest mail, messages, and faxes in a timely and accurate manner
- support hotel operations by assisting team members, maintaining communication logs, and ensuring guest safety protocols are followed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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