Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment

Job Description

The Ritz-Carlton Dallas Las Colinas is a prestigious luxury hotel located in Irving, Texas, known for delivering exceptional service and world-class hospitality. As part of the renowned Ritz-Carlton brand under Marriott International, this property upholds the highest standards of luxury, elegance, and personalized attention to guests. The hotel caters to discerning travelers from around the globe, offering exquisite accommodations, fine dining, and exceptional guest services that create unforgettable experiences. With a commitment to excellence and a dedication to fostering a welcoming and inclusive work environment, The Ritz-Carlton Dallas Las Colinas is a premier destination for hospitality professionals seeking to work... Show More

Job Requirements

  • high school diploma or GED equivalent
  • ability to stand, sit, or walk for an extended time
  • ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • willingness to follow company policies and procedures
  • ability to maintain confidentiality and protect company assets
  • strong communication skills
  • no prior related work experience required

Job Qualifications

  • high school diploma or GED equivalent
  • no prior related work experience required
  • no supervisory experience required
  • strong interpersonal and communication skills
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, or place objects up to 10 pounds
  • commitment to uphold quality service standards

Job Duties

  • deliver exceptional guest service throughout the entire stay
  • process operational needs efficiently
  • address guest requests promptly and courteously
  • complete necessary reports accurately
  • share knowledge about local attractions and highlights
  • maintain professional personal appearance and communication
  • follow company policies and procedures strictly

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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