White Lodging logo

White Lodging

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
DailyPay option
Employee assistance program
401(k) with Company Match
vacation
Paid Time Off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
Discounts on hotel rooms
Discounts on dining
Discounts on travel
More opportunities for growth

Job Description

White Lodging is a distinguished hospitality company known for developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants across some of the most coveted and vibrant cities in the United States. With a firm belief that hospitality is about how you make people feel, White Lodging prioritizes delivering exceptional guest experiences through a combination of premier accommodations and outstanding service. Their properties are often located in prime urban settings, making them a preferred choice for both business and leisure travelers who seek comfort, quality, and memorable stays. The company fosters an environment that values diversity and... Show More

Job Requirements

  • Ability to stand and move at a fast pace for long periods of time
  • Availability to work long hours, weekends, and holidays as necessary

Job Qualifications

  • Strong communication skills
  • A passion for customer service
  • The ability to be flexible and adapt to any situation
  • A desire to work as part of the front desk team
  • An outgoing personality with a positive attitude
  • Previous hospitality experience is helpful but not required

Job Duties

  • Provide the highest quality of service to guests, anticipating and exceeding their expectations
  • Check guests in and out efficiently and in a friendly manner
  • Understand and consistently follow all cash handling and accounting procedures including hotel credit and check cashing procedures
  • Develop thorough knowledge of hotel staff, services, hours of operation, room locations, rates, amenities, and surroundings
  • Assist in maintaining the cleanliness of the lobby and entrance
  • Ensure security and confidentiality of all guest and hotel information
  • Effectively respond to and resolve guest concerns or complaints
  • Perform other duties as assigned

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

No experience required

Job Location

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