Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.90
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Career development opportunities
Employee Discounts
retirement plans
wellness programs
Training and Development

Job Description

Sheraton Denver Downtown Hotel is an iconic hotel located in the heart of Denver, Colorado, providing guests with a blend of comfort, classic charm, and modern amenities. Part of the Marriott International portfolio, Sheraton has been a global gathering place since 1937, celebrated for its sense of community and dedication to delivering exceptional guest experiences. The hotel houses over 400 communities worldwide, connecting guests through thoughtful service and engaging experiences that make every stay memorable and unique. As a leading hospitality company, Sheraton takes pride in fostering an inclusive environment where associates from diverse backgrounds are valued and empowered. The... Show More

Job Requirements

  • high school diploma or GED equivalent
  • no related work experience required
  • no supervisory experience required
  • ability to work full-time
  • willingness to work day and evening shifts
  • availability to work weekends
  • ability to perform physical tasks including lifting up to 10 pounds without assistance

Job Qualifications

  • high school diploma or GED equivalent
  • excellent communication and interpersonal skills
  • ability to stand, sit, or walk for extended periods
  • capable of moving, lifting, carrying, pushing, pulling, and placing objects up to 10 pounds
  • strong customer service orientation
  • willingness to work flexible shifts including weekends
  • professional appearance and demeanor

Job Duties

  • greet and assist guests upon arrival and departure
  • manage guest requests and inquiries proactively
  • process operational needs including check-in and check-out procedures
  • provide guests with information about hotel services and local highlights
  • complete required reports and documentation accurately
  • maintain a safe and clean work environment
  • adhere to company policies, procedures, and quality standards

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Job Qualifications

Experience

No experience required

Job Location

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