Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career Development
inclusive work environment

Job Description

The Worthington Renaissance Fort Worth Hotel, located in the heart of Fort Worth, Texas, is a distinguished property within Marriott International's prestigious portfolio. Known for blending contemporary style with local heritage, the hotel serves as a vibrant hub for business travelers and tourists alike. With its prime location at 200 Main St, the hotel offers guests a unique experience that combines luxury, convenience, and the spirit of Fort Worth's dynamic neighborhoods. Guests can enjoy exceptional amenities, personalized service, and access to the cultural highlights of the city, making every stay memorable. As a full-service hotel that emphasizes quality and guest... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • no related work experience required
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • must adhere to company policies and procedures
  • maintain confidentiality
  • professional personal appearance and communication
  • legally authorized to work in the United States

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • strong interpersonal and communication skills
  • ability to remain flexible and adaptable in a fast-paced environment
  • customer service orientation
  • basic operational skills such as handling reports
  • willingness to work on feet and perform light physical tasks
  • no prior related work or supervisory experience required

Job Duties

  • Deliver a wide range of guest services that guide guests through their stay
  • process operational needs and complete reports accurately
  • address and resolve guest requests promptly and professionally
  • provide local area highlights and recommendations to enhance guest experience
  • maintain a safe and clean work environment
  • follow company policies and procedures
  • uphold professional appearance, communication, and quality standards

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Job Qualifications

Experience

No experience required

Job Location

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