Marriott International, Inc logo

Front Desk Agent

Job Overview

briefcase

Employment Type

Full-time
Hourly
clock

Compensation

Type:
Hourly
Rate:
Exact $31.42
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays

Job Description

Renaissance Boston Seaport District is a distinguished hotel located at 606 Congress St, Boston, Massachusetts. Part of the prestigious Renaissance Hotels, under the Marriott International portfolio, this hotel offers guests a unique experience that combines luxury, comfort, and the authentic cultural spirit of Boston. The Renaissance brand is known for its inspirational approach to hospitality, encouraging both guests and employees to embrace the local culture and explore their surroundings in meaningful ways. Situated in the vibrant Seaport District, the hotel serves as an ideal destination for travelers looking to immerse themselves in one of Boston's most dynamic neighborhoods. This full-service... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • no prior work experience required
  • no supervisory experience needed
  • ability to stand, walk, or move around for extended periods
  • ability to lift or move objects up to 10 pounds
  • commitment to following company policies and procedures
  • professional personal appearance

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • excellent communication and interpersonal skills
  • ability to read guest cues and tailor service accordingly
  • passion for local culture and community
  • basic computer proficiency
  • ability to work effectively in a team
  • customer service experience preferred but not required

Job Duties

  • Greet and welcome guests in a friendly and professional manner
  • check guests in and out efficiently while ensuring accuracy of information
  • provide personalized local recommendations and insights about the neighborhood
  • handle guest inquiries and resolve issues promptly
  • collaborate with other departments to meet guest needs
  • process transactions and maintain accurate records
  • ensure compliance with safety and operational standards

OysterLink connects hospitality businesses with candidates.

Job Qualifications

Experience

No experience required

Job Location

You may be also interested in: