Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Career development opportunities

Job Description

The Westin Cape Coral Resort at Marina Village is a premier resort located in Cape Coral, Florida. Part of Marriott International, a global leader in the hospitality industry, The Westin brand is recognized for its commitment to wellness and delivering exceptional guest experiences. The resort offers a unique blend of luxurious amenities, stunning waterfront views, and a welcoming atmosphere that caters to both leisure and business travelers. As a full-service resort, The Westin Cape Coral provides a variety of services including comfortable accommodations, fine dining, recreational activities, and event hosting. The resort's location in the vibrant Marina Village places guests... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects up to 10 pounds without assistance
  • willingness to follow company policies and procedures
  • commitment to maintaining confidentiality and protecting company assets

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • no previous related work experience required
  • no supervisory experience required
  • strong communication skills
  • ability to work in a team environment
  • physically able to perform job duties
  • positive attitude and passion for guest service

Job Duties

  • Provide exceptional guest service throughout the stay
  • process operational needs efficiently
  • respond promptly to guest requests
  • complete accurate guest and operational reports
  • share local area highlights and recommendations
  • maintain a professional appearance and demeanor
  • follow all company policies and procedures

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Job Qualifications

Experience

No experience required

Job Location

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