Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $31.42
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

Marriott International is a global leader in hospitality that operates a wide variety of hotels and related lodging facilities. Among its many distinguished brands is Renaissance Hotels, known for its innovative approach to hospitality that emphasizes delivering unique, immersive experiences tailored to guests. Renaissance Boston Seaport District, located at 606 Congress St, Boston, Massachusetts, is part of this vibrant global network. Situated in one of Boston's most dynamic neighborhoods, this hotel offers a perfect blend of modern luxury and local cultural flair. The Renaissance brand is designed not just to provide comfortable accommodations but to connect travelers with the spirit... Show More

Job Requirements

  • High school diploma or equivalent
  • no prior related work experience required
  • no supervisory experience required
  • no licenses or certifications required
  • ability to stand, sit, or walk for long periods
  • ability to lift and move objects up to 10 pounds without assistance
  • maintain a professional appearance
  • adhere to company policies and procedures
  • protect company assets
  • ensure confidentiality

Job Qualifications

  • High school diploma or equivalent
  • strong interpersonal and communication skills
  • ability to multitask effectively
  • familiarity with local area and culture is a plus
  • customer service orientation
  • basic computer literacy
  • ability to work in a fast-paced environment

Job Duties

  • Greet guests warmly and assist with check-in and check-out processes
  • personalize guest interactions by observing and responding to individual needs
  • provide engaging and informative recommendations about local attractions and culture
  • coordinate with other hotel departments to anticipate and fulfill guest requests
  • accurately process guest transactions ensuring security and compliance
  • maintain professional appearance and uphold company policies
  • ensure a safe and welcoming environment for guests and staff

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Job Qualifications

Experience

No experience required

Job Location

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