Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diverse work environment

Job Description

Miami Marriott Biscayne Bay is a distinguished hotel located in the heart of Miami, Florida, offering guests unparalleled comfort and a prime location at 1633 N Bayshore Dr. As part of Marriott International, a global leader in hospitality, this property upholds the brand’s commitment to excellence, innovation, and world-class guest experiences. Marriott International is renowned for its dedication to creating memorable stays that reflect both the local culture and the company’s hallmark hospitality standards. The Miami Marriott Biscayne Bay combines modern amenities, stunning waterfront views, and a vibrant atmosphere that appeals to both business and leisure travelers. With a strong... Show More

Job Requirements

  • High school diploma or GED equivalent
  • No prior related work experience necessary
  • Must be able to stand, sit, or walk for extended periods
  • Physical ability to move, lift, carry, push, pull, or place objects up to 10 pounds
  • Must maintain professional personal appearance and communication
  • Ability to follow all company safety and operational policies
  • Willingness to perform other reasonable job duties as requested

Job Qualifications

  • High school diploma or GED equivalent
  • Strong interpersonal and communication skills
  • Ability to work on feet and move around for extended periods
  • Customer service orientation
  • Ability to follow company policies and procedures
  • Team player mentality
  • Basic proficiency in handling operational transactions

Job Duties

  • Deliver a wide range of customer service tasks including guest greetings and assistance
  • Process operational needs and complete related reports
  • Address guest requests promptly and efficiently
  • Share local area highlights and recommendations
  • Maintain a professional appearance and communication at all times
  • Comply with company policies, safety procedures, and quality standards
  • Perform physical tasks including moving and placing objects weighing up to 10 pounds

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Job Qualifications

Experience

No experience required

Job Location

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