Stay Hotel Waikiki

Front Desk Agent

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $21.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

Health Insurance
Vision Insurance
Dental Insurance
Disability insurance
Life insurance
401k plan
Paid sick time
Paid vacation time
Paid holidays
floating holidays
Employee Discounts

Job Description

Stay Hotel Waikiki is a charming small boutique hotel situated just two blocks away from the world-renowned Waikiki Beach, right in the vibrant heart of Honolulu. This prime location offers guests the perfect blend of accessibility to local attractions and the tranquil beauty of the ocean nearby. Designed with affordability in mind, Stay Hotel Waikiki provides a remarkable guest experience without compromising on comfort or convenience. Each room is thoughtfully crafted with modern furnishings and thoughtful amenities to ensure that guests enjoy a pleasant and memorable stay. The hotel prides itself on its dedicated team, who go above and beyond... Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred but not required
  • excellent communication and interpersonal skills
  • reliable and enthusiastic multitasker
  • ability to work independently and as part of a team
  • flexible schedule availability including weekends and holidays
  • proficiency with computers and office equipment

Job Qualifications

  • Computer proficiency
  • ability to operate basic office equipment
  • basic math, reading, writing, and comprehension skills
  • ability to stand and walk for extended periods of time
  • ability to provide stellar customer service and handle upset guests professionally and with compassion
  • available to work flexible hours to include weekends and holidays
  • read, write, speak, and understand English - bilingual differential available

Job Duties

  • Answer telephones to respond to guest questions and take reservations
  • enter reservations submitted online
  • perform guest check ins, check outs, and room assignments
  • provide customer service at the highest level
  • handle upset guests with tact and kindness
  • attempt to resolve all instances of poor guest service before guests leave the property
  • multitask and prioritize to adjust to changing circumstances and complete multiple assignments despite interruption

OysterLink connects hospitality employers and applicants.

Job Qualifications

Experience

No experience required

Job Location

You may be also interested in: