Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Short term disability insurance
Retirement plan - 401(k)
Paid Time Off
Bereavement Pay
Jury Duty Pay
Food and beverage discounts
Spa Discounts
Employee Referral Program
Duty Meals
Uniforms and maintenance of uniforms
Job Description
The Setai is a distinguished luxury hotel located in the vibrant and iconic South Beach area, known for its blend of Asian traditions of simplicity and elegance combined with the historic Art Deco style that characterizes the neighborhood. This oceanfront property offers guests a secluded and serene environment, providing a perfect balance between the energetic South Beach nightlife and a tranquil tropical retreat. The Setai is a coveted destination for discerning travelers seeking an intimate and refined hospitality experience. With a rich atmosphere that connects visitors to the beach, sun, culture, and nightlife, The Setai stands apart as a premier... Show More
Job Requirements
- At least two years experience as a front desk agent in a luxury hotel or three years in a boutique or high-end independent hotel
- High school diploma or equivalent
- Ability to work full-time hours
- Strong customer service orientation
- Excellent verbal and written communication skills
- Ability to handle multiple tasks in a fast-paced environment
- Professional appearance and demeanor
Job Qualifications
- Minimum two years experience as a front desk agent in a luxury hotel or three years in a boutique or high-end independent hotel
- Strong communication and interpersonal skills
- Proficiency in hotel management software
- Ability to multitask and maintain composure under pressure
- Excellent organizational skills
- Demonstrated commitment to delivering exceptional guest service
- High school diploma or equivalent
Job Duties
- Greet guests promptly and courteously upon arrival
- Manage guest check-in and check-out efficiently
- Handle guest inquiries and provide accurate information about hotel services and local attractions
- Maintain accurate guest records and process payments
- Coordinate with housekeeping and other departments to ensure guest satisfaction
- Resolve guest complaints with professionalism and discretion
- Assist in managing reservations and room assignments
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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