Front Desk Agent

Job Overview

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Benefits

career growth
training programs
Supportive team environment
Paid Time Off
Health Insurance
Retirement Plan
Employee Discounts

Job Description

Our hotel is a vibrant and welcoming establishment dedicated to providing exceptional hospitality experiences to guests from around the world. Known for our warm atmosphere and commitment to service excellence, we strive to create memorable stays for every visitor. We operate in the dynamic hospitality industry, blending modern amenities with traditional comforts to ensure every guest enjoys their time with us. Our team-oriented culture fosters growth opportunities through comprehensive training programs and career development pathways, ensuring our staff not only succeed in their current roles but also have room to advance professionally. We are currently seeking a professional Front Desk... Show More

Job Requirements

  • High school diploma or equivalent
  • College education a plus
  • Professional, warm, and approachable disposition
  • Fluently read, write, and speak English
  • Ability to remain level-headed in hectic and tense situations
  • Ability to use standard office equipment
  • Capability to move or transport guest luggage or packages up to 50 pounds

Job Qualifications

  • Must have a professional, warm, and approachable disposition
  • Fluently read, write, and speak English
  • Demonstrated ability to remain level-headed in hectic and tense situations

Job Duties

  • Attending to guest registration, room assignments, and special requests
  • Take, modify, and update room reservations
  • Accurately record and process guest charges, credits, and payments
  • Protect and securely handle all guest information
  • Assist and respond to all guest inquiries in person, phone, or email as appropriate
  • Find the win-win in resolving guest concerns or complaints
  • Deliver the brand and company promises

OysterLink helps hospitality teams hire in one place.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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