Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $14.50
Work Schedule
Weekend Shifts
Benefits
insurance
Supplemental Insurance
enhanced paid time off
Paid training
fantastic company culture
Job Description
Crown Hotel & Travel Management, LLC, is a distinguished player in the hospitality industry, known for delivering exceptional service and memorable guest experiences. As a reputable hotel management company, Crown Hotel & Travel Management operates with a strong commitment to quality and customer satisfaction, offering a wide range of services and accommodations to travelers. The company prides itself on fostering a vibrant work culture that encourages growth, diversity, and inclusion, making it an ideal workplace for individuals seeking long-term career opportunities in hospitality. Its operations span various departments, from front-line guest services to intricate behind-the-scenes roles that ensure smooth day-to-day... Show More
Job Requirements
- high school diploma or equivalent
- must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
- must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
- must display very good organization and time management skills
- must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
- must be able to regularly lift and carry up to 20 pounds without assistance
- to always maintain a high standard of personal hygiene and appearance
Job Qualifications
- high school diploma or equivalent
- must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
- must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
- must display very good organization and time management skills
Job Duties
- receiving accommodation reservations from visitors
- taking the details of all arriving guests including payment information
- allocating rooms to all guests
- providing information to guests about the procedures, policies, and facilities of the hotel
- providing the guest with the necessary tourism information
- handling all customer concerns and queries
- issuing receipts to the guests
- ensuring the safety and security of all guests
- maintain all guest reservations in accordance with credit card security requirements
- balance and properly account for cash drawer at the desk for each shift
- maintain all training requirements as set forth by general manager
- assisting guests with safety deposit box forms and keys as outlined by gm
- wear a provided uniform and name tag at all times on the property
- perform routine cleaning throughout the work area
- document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
- smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
- respond to guest’s requests for immediate repairs
- report lost-and-found items in accordance with hotel procedures
- all other assigned duties
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Job Location
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