Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional Development
Job Description
The Memphian is a prestigious hotel located in the vibrant city of Memphis, Tennessee. Situated at 21 Cooper Street, this well-established hotel is known for its blend of modern comforts and classic Southern hospitality. The hotel prides itself on providing exceptional guest experiences through its commitment to quality service and attention to detail. As a cornerstone of hospitality in the Memphis area, The Memphian caters to both leisure and business travelers, offering a range of amenities, outstanding accommodations, and a warm, welcoming atmosphere that reflects the spirit of the city.
The Front Desk Agent role at The Memphi... Show More
The Front Desk Agent role at The Memphi... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Six months to one year related experience and/or training
- Ability to read and interpret procedure manuals
- Ability to present information and respond to guest questions
- Ability to solve practical problems and interpret diverse instructions
- Ability to operate Property Management System and PBX system
- Accountability for daily shift bank balancing
- Physical ability to stand, walk, talk, hear, use hands, and occasionally lift up to 25 pounds
- Willingness to work in moderate noise environment
Job Qualifications
- High school diploma or general education degree (GED)
- Six months to one year related experience and/or training
- Ability to read, analyze, and interpret procedure manuals
- Ability to effectively present information and respond to guest questions
- Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions
- Ability to operate Property Management System and PBX system
- Accountability for balancing daily shift bank
- Strong organizational and quality service skills
Job Duties
- Provide high level of customer service
- Conduct pre-assignment of hotel rooms including VIPs, repeat guests, packages, and special requests
- Check in and out hotel guests in a confident, professional, and friendly manner
- Answer all phone calls promptly and knowledgeably with accurate information
- Complete shift checklists by end of shift
- Follow established key control policy
- Ensure proper credit policies are followed and verify credit limit report
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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