Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $32.15
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Paid holidays
Job Description
The Ritz-Carlton Marina del Rey, located at 4375 Admiralty Way in Marina Del Rey, California, is a distinguished luxury hotel that embodies the essence of exceptional service and timeless elegance. As part of Marriott International, a globally recognized hospitality giant known for its commitment to quality and guest satisfaction, The Ritz-Carlton brand has earned a prestigious reputation for delivering unparalleled luxury experiences to discerning travelers worldwide. This establishment prides itself on creating memorable moments through its exquisite accommodations, refined amenities, and attentive service. The hotel’s setting by the marina offers guests stunning waterfront views, an inviting atmosphere, and convenient access... Show More
Job Requirements
- High school diploma or equivalent GED certificate
- No prior related work experience required
- No supervisory experience required
- Ability to handle physical tasks involving objects weighing up to 10 pounds
- Must comply with company policies and procedures
- Ability to communicate clearly and professionally
- Must be able to work full-time as scheduled
Job Qualifications
- High school diploma or equivalent GED certificate
- Strong customer service and communication skills
- Ability to handle cash and process payments accurately
- Proficiency with basic computer and reporting systems
- Ability to work effectively in a team environment
- Commitment to maintaining high standards of personal appearance and professionalism
- Willingness to stand, walk, or sit for extended periods
Job Duties
- Process guest check-ins by confirming reservations, assigning rooms, and delivering room keys
- Manage payments including accommodation charges and payments by cash, checks, debit, or credit cards
- Handle guest check-outs including disputed charges and late departures
- Respond to and process all guest calls, messages, requests, questions, or concerns
- Coordinate with Housekeeping to ensure rooms are in perfect condition for guest arrival
- Communicate parking procedures to guests and coordinate with bell staff as necessary
- Provide guests with information about the hotel and local area points of interest
- Prepare, review, and complete daily arrival and departure reports
- Balance cash drawer and complete cashier reports accurately
- Adhere to company policies regarding safety, appearance, confidentiality, and professionalism
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
No experience required
Job Location
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