Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Benefits
accrued paid time off
Medical insurance
Dental Insurance
Vision Insurance
401(K) Plan with Employer Matching
flexible spending accounts
Basic Life and AD&D insurance
Company-paid Life Insurance
Employee paid short-term disability
Employee paid long-term disability
Employee assistance program
Hotel discount program
Job Description
Origin Westminster is a premier hotel located in Westminster, Colorado, known for its commitment to providing exceptional hospitality experiences to its guests. As part of a reputable hotel property, Origin Westminster prides itself on maintaining high standards of service, comfort, and guest satisfaction. The hotel offers a variety of amenities and services designed to ensure that every stay is enjoyable and memorable. With a focus on quality and guest-centric operations, Origin Westminster attracts travelers looking for convenient accommodations combined with outstanding customer care. The hotel operates under established protocols that emphasize attention to detail, professionalism, and warm hospitality.
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Job Requirements
- High school diploma or equivalent
- Six months to one-year related experience and/or training
- Ability to read, analyze, and interpret procedure manuals
- Ability to solve practical problems and interpret a variety of instructions in written, oral, diagram, or schedule form
- Ability to operate Property Management System, capture email, and use PBX system
- Accountability for balancing daily shift bank and maintaining organization
- Ability to stand, walk, and communicate regularly
- Ability to occasionally lift and/or move up to 25 pounds
Job Qualifications
- High school diploma or equivalent
- Six months to one-year related experience and/or training
- Ability to read, analyze, and interpret procedure manuals
- Ability to solve practical problems and interpret a variety of instructions in written, oral, diagram, or schedule form
- Ability to operate Property Management System, capture email, and use PBX system
- Accountability for balancing daily shift bank and maintaining organization
- Demonstrate quality customer service
- Ability to stand, walk, and communicate regularly
- Ability to occasionally lift and/or move up to 25 pounds
Job Duties
- Consistently provide high level of customer service
- Conduct pre-assignment of hotel rooms including VIPs, repeat guests, all packages, and special requests
- Check in and out hotel guests in a confident, professional and friendly manner
- Answer all phone calls promptly and knowledgeably ensuring complete and accurate information
- Complete all items on appropriate checklist by end of shift
- Follow established key control policy
- Ensure proper credit policies are followed and verify credit limit report
- Submit all lost and found articles with completed lost and found report
- Be knowledgeable of immediate area, services, attractions, and events and assist with Concierge services
- Be knowledgeable of fire and emergency procedures
- Open, secure, and balance out daily shift bank counting and verifying cash, check, and credit card transactions
- Monitor room availability throughout the day
- Review daily selling status of the hotel using yield management system
- Perform all other duties as directed by immediate supervisor
- Contact other departments to ensure hotel services are coordinated to provide best guest satisfaction
- Perform other duties as assigned, requested or deemed necessary by management
OysterLink connects hospitality businesses with candidates.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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