Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Employee wellness programs

Job Description

W South Beach, located in the vibrant and picturesque Miami Beach, Florida, is part of the prestigious W Hotels brand, which is under the global hospitality leader Marriott International. W Hotels is renowned worldwide for reinventing luxury hospitality by creating energetic and innovative guest experiences. W South Beach offers a unique blend of luxurious accommodations, modern design, and an energetic atmosphere that mirrors the dynamic surroundings of Miami Beach. As a full-service hotel, it caters to both leisure and business travelers, providing exceptional amenities, entertainment, and guest services that reflect the local culture and the brand’s outstanding standards.

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Job Requirements

  • high school diploma or ged equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull objects weighing up to 50 pounds without assistance
  • ability to move, lift, carry, push, pull objects weighing more than 75 pounds with assistance
  • willingness to follow company policies and procedures
  • ability to maintain confidentiality and protect company assets

Job Qualifications

  • high school diploma or ged equivalent
  • excellent interpersonal and communication skills
  • ability to work on feet for extended periods
  • strong customer service orientation
  • ability to handle physical tasks such as lifting luggage
  • no prior work experience required
  • ability to follow company policies and procedures

Job Duties

  • greet guests upon arrival and departure
  • assist guests with luggage handling
  • provide information about hotel services and local attractions
  • process guest check-ins and check-outs efficiently
  • handle guest requests and resolve issues promptly
  • complete operational reports and transactions
  • maintain a clean and organized arrival area

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Job Qualifications

Experience

No experience required

Job Location

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