Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
wellness programs
Career development opportunities
Diversity and inclusion initiatives

Job Description

The Westin Cape Coral Resort at Marina Village, located at 5951 Silver King Blvd, Cape Coral, Florida, is a premier hospitality establishment known for its exceptional guest services and serene waterfront views. As part of Marriott International, a globally recognized leader in the hotel industry, the resort upholds high standards of quality, guest satisfaction, and employee well-being. This full-time, non-management position is based onsite and plays a vital role in the Rooms & Guest Services Operations category. At The Westin Cape Coral Resort, the mission goes far beyond simple check-ins and check-outs; the focus is on creating unique, memorable experiences... Show More

Job Requirements

  • high school diploma or equivalent
  • ability to stand and walk for extended periods
  • ability to lift and carry objects weighing less than 10 pounds
  • willingness to follow company procedures and guidelines
  • commitment to maintaining confidentiality and protecting company assets
  • professional communication skills
  • ability to work full-time on-site

Job Qualifications

  • high school diploma or equivalent
  • general educational development (ged) certificate
  • no prior related work experience required
  • no supervisory experience required
  • ability to communicate professionally and courteously
  • commitment to maintaining personal and professional appearance
  • willingness to engage actively in guest service tasks

Job Duties

  • perform operational tasks to assist in guest services
  • handle guest requests promptly and efficiently
  • complete daily reports and documentation
  • share information about local events and attractions with guests
  • maintain a safe and professional environment
  • follow company policies and procedures
  • assist in moving, lifting, carrying, pushing, and placing objects under 10 pounds

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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