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Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $34.15
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee assistance program

Job Description

The Ritz-Carlton Residences Waikiki Beach, located at 383 Kalaimoku St, Honolulu, Hawaii, is part of the prestigious Ritz-Carlton portfolio under Marriott International, a global leader in luxury hospitality. Renowned for setting the standard in rare and exceptional luxury service, The Ritz-Carlton offers not just a place to work but a culture where creativity, compassion, and thoughtful service are at the core of every team member's role. With over 100 award-winning properties worldwide, The Ritz-Carlton employees—referred to as Ladies and Gentlemen—consistently craft memorable experiences that resonate long after guests leave. Committed to fostering an inclusive environment, the company values diverse backgrounds,... Show More

Job Requirements

  • Related work experience preferred
  • flexible shift
  • open availability
  • Korean speaking is preferred
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • commitment to following company safety and security policies
  • maintain confidentiality of proprietary information
  • adhere to company dress code and appearance standards

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • strong communication skills
  • ability to handle cash and payment processing
  • customer service orientation
  • flexible availability
  • professional appearance
  • preferred Korean speaking
  • no prior supervisory experience required

Job Duties

  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
  • process all payment types such as room charges, cash, checks, debit, or credit
  • process all check-outs including resolving any late and disputed charges
  • answer, record, and process all guest calls, messages, requests, questions, or concerns
  • coordinate with Housekeeping to track readiness of rooms for check-in
  • communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
  • supply guests with directions and information regarding property and local areas of interest

Job Qualifications

Experience

No experience required


Job Location

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