Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k
Travel Discounts
Credit union membership
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
Free on-site parking
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Job Description
Aqua Aston Hospitality (AAH) is a renowned hospitality company dedicated to making vacation dreams come true for travelers worldwide. With an emphasis on delivering exceptional guest experiences in a supportive, friendly, and beautiful work environment, AAH has built a reputation as a leading provider of vacation ownership and hospitality services. The company operates a collection of properties that offer quality accommodations, exciting activities, and memorable events, ensuring guests have a fulfilling and enriching stay. As part of Marriott Vacations Worldwide, AAH follows a strong commitment to diversity, inclusion, and equal opportunity employment, fostering a workplace where associates can thrive both... Show More
Job Requirements
- Available to work various shifts, holidays, and both weekend days
- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping
- Able to stand, sit, or walk for an extended period of time
- Lift/carry/push/pull items that weigh up to 25 lbs without assistance
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience in hospitality or guest services preferred
- Strong communication and interpersonal skills
- Ability to multitask and work effectively in a fast-paced environment
- Basic computer skills
- Positive attitude and willingness to assist others
- Ability to work varied shifts including holidays and weekends
Job Duties
- Check Owners/guests into their villas and review property amenities, services, hours of operation, and local areas of interest and activities
- Actively listen and respond positively to guests' questions, concerns, and requests and contact other departments to help resolve guest issues
- Identify and explain room features to guests such as use of room key, ice, and vending areas
- Follow up with Owners/guests to ensure their requests or problems have been met to their satisfaction
- Answer telephone calls and route calls to the proper department as applicable
- Assist with bellman and runner duties depending on facility or location
- Welcome and greet guests and anticipate and address their needs
- Interact with colleagues and guests professionally and promptly
- Contribute to team goals
- Always follow company policies and safety procedures
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
No experience required
Job Location
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