Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k)
Training and development programs
Recognition and rewards

Job Description

JW Marriott Tucson Starr Pass Resort & Spa is a prestigious luxury hotel located in Tucson, Arizona, known for its exquisite blend of comfort, elegance, and exceptional hospitality. Part of the renowned JW Marriott brand under Marriott International, this resort offers guests a distinctive experience characterized by sophisticated surroundings, impeccable service, and a focus on holistic well-being. The resort features beautifully designed accommodations, world-class amenities, and a serene environment that combines natural beauty with the finest in luxury. This makes the JW Marriott Tucson Starr Pass Resort & Spa a prime destination for travelers seeking a memorable, upscale experience in... Show More

Job Requirements

  • High school diploma or equivalent
  • no prior relevant work experience required
  • no supervisory experience required
  • no licenses or certifications required
  • ability to stand, sit, and walk for long periods
  • physical ability to perform tasks involving lifting or moving items under 10 pounds
  • commitment to maintaining company policies on safety, confidentiality, and professional appearance

Job Qualifications

  • High school diploma or equivalent
  • excellent communication skills
  • ability to stand and walk for extended periods
  • proactive and guest-focused attitude
  • ability to perform light physical tasks
  • basic proficiency in report completion
  • ability to work effectively in a team
  • fluency in English, Spanish is a plus

Job Duties

  • Ensure smooth guest check-in and check-out processes
  • proactively offer a wide range of guest services
  • respond promptly to guest requests
  • provide information on local events and attractions
  • complete necessary operational reports
  • maintain high standards of guest interaction and communication
  • perform light manual tasks such as moving and lifting objects under 10 pounds

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Job Qualifications

Experience

No experience required

Job Location

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