Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $21.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Free Meals
Travel Discounts
Comprehensive benefits package

Job Description

Sheraton Grand at Wild Horse Pass, located in Chandler, Arizona, is a distinguished luxury hotel that forms part of the globally recognized Marriott International family of brands. Sheraton Hotels & Resorts has been a place for connection and hospitality since 1937, welcoming guests from around the world and creating memorable experiences through a commitment to service excellence and cultural diversity. As a staple in the hospitality industry, Sheraton Grand at Wild Horse Pass prides itself on delivering outstanding guest services in a welcoming environment that promotes teamwork and personal growth for its employees.

The role on offer i... Show More

Job Requirements

  • high school diploma or equivalent general educational development certificate
  • availability to work day shifts, evening shifts, and weekends
  • ability to perform physical tasks such as lifting and carrying objects up to 10 pounds
  • adherence to company policies and procedures including safety and confidentiality guidelines
  • willingness to engage actively with guests and team members
  • ability to maintain professional communication and appearance
  • commitment to delivering excellent guest services

Job Qualifications

  • high school diploma or equivalent general educational development certificate
  • no prior related work experience required
  • no supervisory experience required
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • commitment to maintaining professional appearance and conduct

Job Duties

  • provide a smooth and welcoming check-in and check-out experience for guests
  • assist guests by fulfilling a wide range of requests and guiding them during their stay
  • complete operational tasks including reports and communications about local events
  • maintain professionalism in appearance, communication, and conduct
  • handle various physical tasks such as lifting and carrying objects under 10 pounds
  • adhere to company policies and procedures to ensure safety and confidentiality
  • continuously contribute to a memorable and unique guest experience

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Job Qualifications

Experience

No experience required

Job Location

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