Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.25
Work Schedule
Flexible
Benefits
Health Insurance
Telemedicine access
Paid vacation
Sick Time
Bereavement leave
Holiday pay
401(k) match
Job Description
Hard Rock Hotel & Casino Tulsa is Oklahoma's premier gaming and resort destination and a flagship property of Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the United States. This award-winning resort offers an electrifying experience with over 2,600 electronic, poker, and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple dining and entertainment venues, and a 2,700-seat event center. As part of Cherokee Nation Entertainment's diverse portfolio, Hard Rock Tulsa combines luxury hospitality with vibrant gaming and world-class entertainment, making it a standout destination for both... Show More
Job Requirements
- High school diploma or GED
- At least one month of guest service experience
- Basic computer skills including Microsoft Office proficiency
- Strong written and verbal communication skills
- Ability to accurately handle cash and credit card transactions
- Exceptional customer service abilities
- Capacity to perform effectively in a high-speed work environment
Job Qualifications
- High school diploma or GED
- One month of guest service experience
- Working knowledge of Microsoft Office products
- Basic written, communication, and computer skills
- Ability to handle cash and credit card transactions accurately
- Excellent customer service skills
- Ability to work in a fast-paced environment
Job Duties
- Record reservations received verbally or in writing and enter them into the hotel computer system
- Quote rates and room availability according to established procedures
- Process and cancel reservations following appropriate procedures
- Answer telephones promptly and route calls or provide assistance to callers
- Provide prompt, accurate, and efficient check-in, check-out, and reservation services
- Inform guests of required information and answer questions about the resort and local area
- Communicate and coordinate with coworkers, supervisors, and managers in all departments
- Process accurate cash and credit card transactions
- Promote the hotel/casino and its services and facilities
- Work closely with Housekeeping, Group Sales, and VIP Services to meet guest needs
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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