Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development opportunities
equal opportunity employment

Job Description

The St. Regis Bal Harbour Resort, located at 9703 Collins Ave, Bal Harbour, Florida, United States, is a distinguished luxury hotel that offers its guests an exquisite blend of timeless glamour and modern sophistication. As part of the esteemed St. Regis Hotels & Resorts portfolio under Marriott International, the resort is synonymous with bespoke and anticipatory service, providing an unparalleled hospitality experience. The brand, originating from the iconic St. Regis Hotel in New York founded by John Jacob Astor IV at the dawn of the twentieth century, continues to uphold its legacy of delivering flawless service through a team of... Show More

Job Requirements

  • high school diploma or GED equivalent
  • ability to stand, sit, or walk for extended periods
  • capability to move, lift, carry, push, or pull objects weighing up to 10 pounds without assistance
  • adherence to company policies and procedures
  • maintaining confidentiality
  • protecting company assets
  • professional uniform and appearance
  • excellent communication skills
  • teamwork and collaborative spirit

Job Qualifications

  • high school diploma or GED equivalent
  • no related work experience required
  • no supervisory experience required
  • strong communication skills
  • ability to manage multiple tasks effectively
  • customer service orientation
  • ability to work independently and as part of a team

Job Duties

  • deliver a wide range of guest services throughout their stay
  • process operational needs efficiently
  • address guest requests promptly and courteously
  • complete necessary reports accurately
  • share highlights of the local area with guests
  • maintain a safe workplace by following company policies
  • uphold professional appearance and communication standards

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Job Qualifications

Experience

No experience required

Job Location

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