Element San Jose Airport

Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k plan

Job Description

Element San Jose Airport is the newest hotel in the vibrant San Jose area, ideally situated minutes from San Jose Airport and close to downtown attractions. This property offers guests an elevated hospitality experience with a firm commitment to wellbeing and sustainability. Rooms and suites feature allergy-free environments, plush Heavenly bedding, eco-friendly amenities, full kitchens, and in-room entertainment options. Guests can begin their day energized with the Rise: Breakfast service and cap their evenings socializing with complimentary food and beverage offerings during the Relax: Evening Reception held four nights a week. The hotel boasts a 24-hour fitness center and an... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in hotel or hospitality industry preferred
  • ability to use hotel management software
  • proficiency with microsoft office suite
  • strong communication skills
  • excellent customer service skills
  • ability to multitask and manage time effectively

Job Qualifications

  • high school diploma or equivalent
  • experience in hotel or related hospitality field preferred
  • familiarity with hotel management software
  • proficiency in microsoft office suite
  • excellent communication and interpersonal skills
  • strong problem-solving abilities
  • ability to multitask in a fast-paced environment

Job Duties

  • greet guests warmly and manage check-in and check-out processes
  • handle reservations and coordinate room assignments
  • respond promptly to guest inquiries and requests
  • communicate effectively with hotel staff to ensure smooth operations
  • manage financial transactions accurately and securely
  • resolve guest issues and complaints efficiently
  • maintain the appearance and organization of the front desk area

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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