Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.25
Work Schedule
Flexible
Benefits
Health plans
Telemedicine access
On-site health clinics
401(k) match
Paid vacation
Paid sick time
Bereavement leave
Paid holidays
flexible spending accounts
Maternity/Paternity Leave
voluntary benefits
Performance incentives
Employee referral rewards
discounts
Holiday appreciation gifts
Job Description
Cherokee Nation Entertainment is a prominent leader in the gaming and hospitality industry, operating a diverse collection of renowned brands, including the flagship Hard Rock Hotel & Casino Tulsa. This celebrated destination in Oklahoma stands out as a premier gaming and resort location, offering an expansive variety of attractions such as over 2,600 electronic, poker, and table games, a 35,000-plus square feet modern meeting and convention space, an 18-hole championship golf course, multiple dining and entertainment venues, and a large capacity event center with seating for 2,700 guests. As part of the Cherokee Nation's hospitality division, the resort is committed... Show More
Job Requirements
- High school diploma or GED
- 1 month of guest service experience
- Working knowledge of Microsoft Office products
- Basic written, communication, and computer skills
- Ability to handle cash and credit card transactions accurately
- Excellent customer service skills
- Ability to work in a fast-paced environment
Job Qualifications
- High school diploma or GED
- Working knowledge of Microsoft Office products
- Basic written, communication, and computer skills
- Ability to handle cash and credit card transactions accurately
- Excellent customer service skills
Job Duties
- Record reservations received verbally or in writing and enter them into the hotel computer system
- Quote rates and room availability according to established procedures
- Process and cancel reservations following appropriate procedures
- Answer telephones promptly and route calls or provide assistance to callers
- Provide prompt, accurate, and efficient check-in, check-out, and reservation services
- Inform guests of required information and answer questions about the resort and local area
- Communicate and coordinate with coworkers, supervisors, and managers in all departments
- Process accurate cash and credit card transactions
- Promote the hotel/casino and its services and facilities
- Work closely with Housekeeping, Group Sales, and VIP Services to meet guest needs
OysterLink - a hiring platform for restaurants and hotels.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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