Marriott International, Inc logo

Front Desk Agent

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $29.67
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Training and Development

Job Description

Renaissance Boston Seaport District is a vibrant and modern hotel located at 606 Congress Street in Boston, Massachusetts. As part of the Renaissance Hotels brand under Marriott International, it offers guests an elevated hospitality experience blending local culture and contemporary luxury. This full-service hotel caters to both business and leisure travelers, providing comfortable accommodations, exceptional guest services, and an inviting atmosphere that highlights the unique character of Boston's Seaport District. The hotel is renowned for its dynamic environment, attentive staff, and dedication to creating personalized and memorable experiences for each guest. Renaissance Boston Seaport District operates with a commitment to... Show More

Job Requirements

  • High school diploma or equivalent
  • No prior related work experience required
  • No supervisory experience required
  • Ability to stand and walk for extended periods
  • Ability to perform light physical tasks such as lifting or moving items up to 10 pounds
  • Willingness to maintain professional appearance and adhere to company policies
  • Commitment to confidentiality and asset protection

Job Qualifications

  • High school diploma or equivalent
  • Strong interpersonal and communication skills
  • Passion for hospitality and local culture
  • Ability to work in a fast-paced environment
  • Attention to detail and accuracy
  • Team player with the ability to collaborate across departments

Job Duties

  • Greet guests warmly and provide a personalized check-in experience
  • Interpret guest cues to tailor service and ensure guest comfort
  • Anticipate and fulfill guest needs by collaborating with hotel departments such as housekeeping, parking, and concierge
  • Communicate accurate information about local attractions and hotel services
  • Process guest transactions accurately and maintain detailed reports
  • Maintain a professional appearance and adhere to company policies and safety standards
  • Stand, walk, and perform physical tasks as required during shifts

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Job Qualifications

Experience

No experience required

Job Location

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