Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.27 - $29.70
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
401(k) Plan
employee discount
Training and development programs
Retirement benefits
wellness programs
Job Description
The Ritz-Carlton Georgetown Washington D.C. is part of the luxurious and globally recognized portfolio of Marriott International, a leader in the hospitality industry known for providing exceptional guest experiences. Located at 3100 South St NW in the heart of Washington, D.C., this prestigious hotel offers guests unparalleled accommodations and services that are synonymous with The Ritz-Carlton brand. Committed to excellence, The Ritz-Carlton Georgetown epitomizes elegance and superior hospitality with an emphasis on personalized service and attention to detail. As a part of Marriott International, the hotel embraces diversity and inclusion, fostering an environment where every associate's unique background is valued... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Must be able to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Ability to follow company policies and procedures
- Must maintain a professional appearance
- Ability to communicate clearly and professionally
- Willingness to perform other reasonable job duties as assigned
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Strong communication and interpersonal skills
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
- Commitment to upholding company safety, security, and service standards
Job Duties
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
- Process all payment types such as room charges, cash, checks, debit, or credit
- Process all check-outs including resolving any late and disputed charges
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
- Coordinate with Housekeeping to track readiness of rooms for check-in
- Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed
- Supply guests with directions and information regarding property and local areas of interest
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Job Qualifications
Experience
No experience required
Job Location
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