Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $22.40
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
term life insurance
accidental death and dismemberment insurance
Paid Time Off
Employee assistance program
401k Retirement Plan

Job Description

The Citizen Hotel, Autograph Collection, located in the vibrant city of Sacramento, is a distinguished 4-star property offering guests a perfect blend of luxury and lifestyle. Nestled close to iconic attractions such as the California State Railroad Museum and the Crocker Art Museum, this hotel provides an exceptional environment that combines comfort, culture, and convenience. With amenities including a fitness center, bar, restaurant, and 24-hour room service, The Citizen Hotel ensures each guest enjoys an unforgettable stay. The hotel features well-appointed rooms with private bathrooms, desks, and televisions, catering to travelers seeking both relaxation and productivity. Breakfast options range from... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • proficiency in hotel management software
  • knowledge of Microsoft Office suite
  • excellent communication skills
  • ability to multitask
  • strong problem-solving skills

Job Qualifications

  • High school diploma or equivalent
  • experience in hotel or related field preferred
  • familiarity with hotel management software
  • proficiency with Microsoft Office suite
  • excellent communication and interpersonal skills
  • strong problem-solving abilities
  • ability to multitask effectively

Job Duties

  • Greet guests warmly and provide exceptional customer service
  • manage check-ins and check-outs efficiently
  • handle reservations and accommodate guest requests
  • communicate clearly with guests and team members
  • resolve guest issues quickly and effectively
  • multitask front desk operations including financial transactions
  • maintain organized and smooth front desk workflow

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink supports hiring across hospitality industries.

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