Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.10
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Travel Discounts
wellness programs
Learning and development opportunities
Employee Discounts
Job Description
Crescent Hotels & Resorts is a distinguished hospitality company dedicated to providing exceptional experiences to its guests across a variety of managed properties in North America. Known for cultivating a culture of care, inclusivity, and professional growth, Crescent Hotels & Resorts emphasizes the importance of its Associates as the core of its success. The company prides itself on offering a work environment where employees can bring their authentic selves to work each day, supported by robust health and wellness programs, comprehensive learning and development opportunities, and unique travel discounts that fuel personal exploration. This commitment to employee wellbeing and satisfaction... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hotel front desk or customer-facing role
- excellent computer literacy
- availability to work flexible shifts including days, evenings, and weekends
- strong interpersonal and communication skills
- ability to handle cash and electronic payments
- experience with PBX systems
Job Qualifications
- Prior experience as a Front Desk Agent in a hotel or customer service role in a high-volume industry
- excellent computer skills
- strong communication and interpersonal skills
- ability to work varied shifts including days, evenings, and weekends
- passion for customer service and guest satisfaction
- team spirit
Job Duties
- Greet and register guests
- check guests out of the hotel
- perform registration including inputting guest information and confirming room rates
- code electronic keys
- assist guests with check-out
- ensure accurate accounting of rooms and services
- use point-of-sale system
- handle money and process payments including credit, debit, foreign currency, gift certificates, and cards
- demonstrate knowledge of hotel information including room categories, rates, packages, promotions, and local area
- answer guest questions and inquiries
- use up-selling techniques to promote hotel services and facilities
- respond to guest inquiries and requests
- resolve guest issues in a timely, friendly, and efficient manner
- handle guest complaints and negotiate solutions for satisfaction
- demonstrate PBX experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink simplifies hospitality hiring.
You may be also interested in: