Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Milestone Service Awards
Access to Pay During the Pay Period
uniforms
employee assistance fund
Paid holidays
Health Insurance
Flexible work schedule
401k with employer match
Paid Time Off
Dental Insurance
Vision Insurance
Job Description
Homewood Suites Ridgeland is part of the MMI Hotel Group, a well-established hospitality company known for providing exceptional lodging experiences. Homewood Suites is a brand under Hilton Worldwide that focuses on extended-stay travelers, offering spacious suites and a homelike atmosphere with the convenience of hotel amenities. The Ridgeland location is committed to delivering outstanding service and comfort to both business and leisure guests visiting the Ridgeland, Mississippi area. Known for its welcoming environment and dedication to guest satisfaction, Homewood Suites Ridgeland consistently strives to maintain high standards in hospitality and customer care.
This full-time Front Desk Agent role at Ho... Show More
This full-time Front Desk Agent role at Ho... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong interpersonal and communication skills
- Ability to work flexible hours including weekends and holidays
- Ability to handle multiple tasks efficiently
- Professional appearance and friendly demeanor
- Basic computer skills
Job Qualifications
- Previous experience in guest services or hospitality preferred
- Friendly, outgoing personality with strong communication skills
- Ability to multitask in a fast-paced environment
- Flexibility to work a varied schedule including weekends and holidays
- Passion for providing excellent customer service and creating positive guest experiences
Job Duties
- Greet and check-in guests with professionalism and a smile
- Assist with check-out and ensure billing accuracy
- Respond to guest inquiries and provide helpful information about the hotel and local area
- Address and resolve guest concerns in a prompt and courteous manner
- Maintain a clean and organized front desk area
- Communicate effectively with housekeeping, maintenance, and management teams
- Handle phone calls, reservations, and other administrative tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink helps hospitality teams hire in one place.
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