Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.00
Work Schedule
Flexible
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Bellyard A Tribute Portfolio Hotel is a distinguished hotel located in the vibrant heart of Atlanta, known for its dynamic atmosphere and modern, stylish design. This hotel is a proud member of the Tribute Portfolio, a collection of unique hotels that embrace a distinct sense of place and culture. Bellyard offers guests an immersive experience reflective of Atlanta's rich cultural scene, featuring cutting-edge design and innovative technology to elevate each stay. As part of the acclaimed Davidson Hospitality Group, Bellyard is backed by an award-winning full-service management company known for operating top-tier hotels, restaurants, and entertainment venues across the United... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service, preferably in hospitality
- cash handling experience
- excellent communication skills
- ability to work flexible schedules including evenings, weekends, and holidays
- proficiency with computer systems and property management software
- strong problem-solving abilities
- ability to handle guest complaints professionally and calmly
Job Qualifications
- Previous experience in a customer service role, preferably in a hotel or hospitality environment
- excellent communication and interpersonal skills
- previous cash handling experience required
- strong problem-solving abilities and the ability to remain calm under pressure
- proficiency in computer systems and knowledge of hotel property management software
- outstanding organizational and multitasking skills
- availability to work flexible schedules, including evenings, weekends, and holidays
- high school diploma or equivalent
Job Duties
- Provide exceptional customer service, creating a positive first impression for guests
- efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
- respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
- assist guests with recommendations and information about local attractions, dining options, and hotel amenities
- collaborate with other departments to ensure seamless guest experiences
- maintain a clean and organized front desk area
- handle cash and credit card transactions accurately
- demonstrate a strong attention to detail and a proactive approach to guest satisfaction
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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