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Shade Hotel

Front Desk Agent

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
sick pay
Holiday pay
Employee assistance program
Employee Referral Bonus

Job Description

Shade Hotel Redondo Beach is a premier waterfront luxury boutique hotel situated in the vibrant Los Angeles area. As the newest addition to the hospitality scene, Shade Hotel Redondo Beach offers guests an unmatched experience with its 54 marina view luxury rooms, distinct event spaces, a marina front restaurant and bar, and a spectacular rooftop Aquadeck featuring a dipping pool, cabanas, and a lounge with panoramic views of Palos Verdes to Malibu. This unique setting provides an ideal environment for both leisure and business travelers seeking comfort, style, and world-class hospitality. The Shade Hotel is part of the Zislis Group... Show More

Job Requirements

  • must have open availability including weekends and holidays
  • ability and willingness to work any shifts as business volume dictates weekly schedule
  • am, pm and mid shifts available
  • prior hotel front desk experience
  • excellent customer service skills
  • strong communication skills
  • ability to remain calm and professional in challenging situations

Job Qualifications

  • prior hotel front desk experience
  • boutique property experience is a plus
  • desire to exude genuine hospitality
  • exceptional verbal and written communication skills
  • ability to speak another language is helpful but not necessary

Job Duties

  • manage online, phone, and in-person room reservations
  • welcome guests, check them in, distribute room keys, and explain the hotel's amenities
  • take payment from customers
  • respond to guests' issues and complaints in a friendly, timely manner
  • explain local amenities and attractions to guests
  • work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special guest needs
  • arrange specialized services for VIP customers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Find restaurant and hotel jobs on OysterLink.

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