Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a distinguished company in the hospitality industry, known for its fully integrated approach to delivering exceptional services across all its properties. Operating with a strong emphasis on outstanding client service, Driftwood Hospitality Management fosters a company culture that empowers associates to take initiative, be proactive, and actively contribute to the success of their properties. With a talented team that spans every role and hotel, the company is committed to maintaining high standards and delivering a seamless guest experience. The Jacksonville Crowne Plaza, located in Jacksonville, Florida, is part of this esteemed portfolio and represents the high-quality... Show More
Job Requirements
- High school diploma or equivalent
- Prior hospitality experience preferred but not required
- Ability to stand and move throughout front office areas for 95 percent of shift
- Ability to lift up to 25 pounds
- Occasional twisting, bending, stooping, reaching, standing and walking
- Strong verbal communication skills
- Must maintain neat, clean and well groomed appearance
- Flexibility to work varying shifts including nights, weekends and holidays
Job Qualifications
- Graduation from high school or equivalent combination of education and experience
- Ability to effectively deal with internal and external customers requiring patience, tact and diplomacy
- Ability to read, listen, and communicate effectively in English verbally and in writing
- Ability to access and accurately input information using a moderately complex computer system
- Considerable skill in the use of a calculator and preparing mathematical calculations without error
- Hearing and visual ability to observe and detect signs of emergency situations
Job Duties
- Greet customers immediately with a friendly and sincere welcome
- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate
- Verify and imprint credit cards for authorization using electronic acceptance methods
- Handle cash
- make change and balance assigned house bank
- Promptly answer the telephone using positive and clear English communication
- Close guest accounts at the time of check out and ensure guest satisfaction
- Field guest complaints, conduct thorough research to develop effective solutions and resolve complications
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
No experience required
Job Location
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