Job Overview
Employment Type
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.50
Work Schedule
Day Shifts
Weekend Shifts
Split Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Travel Discounts
Tuition Reimbursement
Job Description
Hyatt Vacation Club (HVC) is a distinguished hospitality company that specializes in providing memorable vacation experiences for travelers around the world. As part of the Hyatt Hotels Corporation family, HVC focuses on delivering excellent service within a supportive, friendly, and picturesque environment. This company is built on a foundation of care and inclusivity, ensuring that all guests and employees feel valued and respected. HVC's commitment to surpassing guest expectations makes it an ideal workplace for individuals passionate about hospitality and customer service. Their resorts are designed to offer guests a home-away-from-home experience with access to exceptional amenities, services, and activities... Show More
Job Requirements
- Available to work various shifts holidays and both weekend days
- Reach overhead and below the knees perform bending twisting pulling and stooping and be able to stand sit or walk for an extended period of time
- Lift/carry/push/pull items that weigh up to 25lbs without assistance
- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements
- Specific job duties may differ by property size of team or facility
Job Qualifications
- High school diploma or equivalent
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer knowledge
- Ability to handle guest requests and resolve conflicts effectively
- Professional demeanor and positive attitude
Job Duties
- Checks owners/guests into their villas for their stay and reviews property amenities services hours of operations and local areas of interest and activities
- Actively listens and responds positively to guests' questions concerns and requests and contacts other departments to help resolve guest issues
- Identifies and explains room features to guests e.g. use of room key ice and vending areas etc.
- Follows up with owner/guests to ensure their requests or problems have been met to their satisfaction
- Answers telephone calls and routes calls to the proper department as applicable
- May be asked to assist with bellman and runner duties depending on facility or location
- Welcome and greet guests and anticipate and address their needs
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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